Built for home-service businesses

Turn Missed Leads Into Customers Ready to Book—Automatically.

Converana responds to new and forgotten leads, qualifies them through AI-powered conversations, and alerts your team when they're ready to book.

Already have a lead list? Import your CSV and start working those opportunities in minutes.

Start Free

No credit card required · Set up in minutes · Cancel anytime

New leads

24

Qualified

11

Ready to book

7

Follow-ups

18

Lead pipeline

1 hot
MY

Marcus Yu

AC Repair

DP

Dana Price

Roof Inspection

CI

Chris Ibe

Water Heater

AI conversation

My AC stopped working. Can someone come tomorrow?
Absolutely — what ZIP code is the property in?
HOT LEAD

Ready to book

Marcus Yu · Confirm a time

Qualified

You're already paying for the leads.

Businesses spend real money generating leads through Google Ads, Facebook Ads, SEO, Website, and Referrals — but many of those leads never receive a fast response.

Lead comes in

Nobody responds

Customer contacts a competitor

Revenue disappears

See Converana recover a lead

The same five steps run on every lead you get, whether it came in this morning or has been sitting in a spreadsheet since last year.

MY

Marcus Yu

AC Repair · Imported from CSV

New
My AC stopped working. Can someone come tomorrow?

Illustrative conversation shown in the real Converana interface. Not a transcript from a customer account.

Bring every lead into one place

However a lead reaches you, it lands in the same inbox and gets the same follow-up.

Where leads come from

Built in

Embeddable lead form

Drop one line of HTML on your website and every enquiry lands in Converana. Nothing else to install.

Built in

CSV import

Upload a spreadsheet from your old CRM. Map your columns, review what we found, and import — duplicates are skipped automatically.

Built in

Lead capture API

Post leads from your own site, landing pages, or internal tools using an API key you generate in settings.

Needs your Twilio account

Inbound SMS

Connect your own Twilio number and a text from a customer starts a conversation and creates the lead automatically.

Built in

Add by hand

Type in a lead you took over the phone. It gets the same follow-up and qualification as everything else.

How Converana talks to them

Email

Automatic replies and follow-ups sent from your business. Requires an email sending key on your deployment.

Needs your Twilio account

SMS

Two-way texting through your own Twilio account. Replies come back into the same conversation, and STOP opts the customer out automatically.

Web conversation

Leads that arrive through your website form get an AI reply in a conversation thread your team can read and take over at any time.

Not available yet: Converana doesn't make or answer phone calls, and there's no one-click Facebook or Google Ads connector today. Leads from ad platforms can still come in through the lead capture API or a CSV export.

Converana follows up automatically.

Converana responds quickly, asks qualifying questions, follows up when customers go quiet, and alerts your business the moment a lead is ready.

Responds quickly

New leads get an immediate reply, day or night — before a competitor can.

Asks the right questions

AI gathers the details your team needs: service, location, timing, and urgency.

Follows up automatically

Quiet leads get context-aware follow-ups instead of falling through the cracks.

Exactly what Converana does

No jargon. Here's how it behaves on a real job.

How quickly does Converana respond?

Straight away. A new lead gets an AI reply as soon as it arrives, before anyone on your team has to look at it. You can turn the immediate reply off in settings if you'd rather answer first.

Which channels does it use?

Email and web conversations out of the box, plus two-way SMS if you connect your own Twilio number. Converana does not make phone calls.

What does the AI actually ask?

One useful question at a time, based on the services and details you configure — what the job involves, where it is, how urgent it is, and when they're free. It works from your business information, not a generic script.

What happens when a lead needs a person?

The AI stops trying to handle it and tells the customer a team member will follow up. Emergencies, complaints, refunds, anger, legal threats, or anyone simply asking for a human all trigger this, and you get a notification.

Does it book appointments by itself?

No. Converana qualifies the lead and tells you when someone is ready to book — you or your team confirm the time. The AI is explicitly instructed never to promise a slot that hasn't been confirmed.

How do I bring in the leads I already have?

Import a CSV from your current CRM or spreadsheet. Imported leads are stored only — Converana will not message them until you say so.

What the AI will never do

These aren't guidelines we hope it follows — they're instructions built into every conversation it has on your behalf.

It never invents a price

If you haven't given Converana pricing information, it says the price depends on the job and a team member will follow up. It will not guess a number.

It never pretends to be a person

Asked directly, it says it's an AI assistant for your business. No fake names, no pretending.

It never promises a time you haven't confirmed

Scheduling stays with your team. The AI can say you'll follow up; it cannot commit your calendar.

It hands over instead of guessing

Anything urgent, angry, or outside the information you've given gets escalated to a human rather than improvised.

One dashboard, every recovered lead.

See exactly what Converana is doing for your business — in real time.

Leads

142

Qualified

63

Ready to book

28

Follow-ups

96

MY

Marcus Yu

AC Repair · Website form

Hot
DP

Dana Price

Roof Inspection · Google Ads · via API

Warm
PN

Priya Nair

Water Heater Install · Lead capture API

Warm
CI

Chris Ibe

Duct Cleaning · Facebook Ads · via CSV

Cold

A professional first response, every time.

Converana's AI assistant asks one useful question at a time, collects the details your team needs, and flags the lead the moment it's ready to book — without ever inventing prices or pretending to be human.

  • Understands the customer's need and urgency
  • Collects location, timing, and contact details
  • Flags urgent or sensitive conversations for a human

Converana AI

Web chat · PeakFlow HVAC

My AC stopped working. Can someone come tomorrow?
Absolutely. We can help with AC repairs. What ZIP code is the property in?
75201
Thanks. Are you available in the morning or afternoon?
HOT LEADScore: 91

Built to be checked, not just believed

Converana is new, so we're not going to show you testimonials we don't have. Here's what we can actually stand behind.

Your data is yours alone

Every query is scoped to your business on the server, and the same isolation is enforced at the database level. One account cannot read another's leads or conversations.

API keys are stored hashed

We keep a hash, not the key. If our database were ever exposed, your key still couldn't be used — and you can revoke and reissue at any time.

The AI says what it is

Asked whether they're talking to a person, it says it's an AI assistant for your business. It won't invent a price or promise a time you haven't confirmed.

Nothing is sold on

Your leads and conversations are not sold or shared with third parties. Our processors are named in the privacy policy.

Read the Privacy Policy and Terms of Service.

One extra customer can pay for Converana.

See what recovering a few more leads each month could mean for your business.

25%
15%

Estimated additional monthly revenue

$4,050

Leads converting today20 / mo
Additional conversions9 / mo

This is an estimate based on the inputs above, not a guarantee. Calculation: additional revenue = (monthly leads − leads currently converting) × recovery rate × average customer value.

Simple, transparent pricing

Every plan includes every feature. The only thing that changes is how much you can run through it each month.

Starter

$49/month

  • Up to 100 leads / month
  • 500 AI messages / month
  • 1 team member
  • All Converana features included
Start Free with the Starter plan
Most popular

Growth

$99/month

  • Up to 500 leads / month
  • 2,500 AI messages / month
  • 3 team members
  • All Converana features included
Start Free with the Growth plan

Pro

$199/month

  • Up to 2,000 leads / month
  • 10,000 AI messages / month
  • 10 team members
  • All Converana features included
Start Free with the Pro plan

What “Start Free” means: No credit card required.

Create your account, set up your business, and connect a lead source without entering payment details. There's no time-limited trial to keep track of — you choose a plan when you're ready to go live.

Compare plans

Monthly allowances for the Starter, Growth and Pro plans
Monthly allowanceStarter$49/moGrowth$99/moPro$199/mo
Leads per month1005002,000
AI messages per month5002,50010,000
Team members1310

Included on every plan

  • AI replies and lead qualification
  • Automated follow-up sequences
  • Embeddable website form
  • CSV lead import
  • Lead capture API and API keys
  • Email and web conversations
  • Two-way SMS (with your own Twilio account)
  • Analytics dashboard
  • Appointment tracking

Not available on any plan yet: outbound phone calls, and one-click Facebook or Google Ads connectors. Leads from ad platforms come in via the API or a CSV export.

If you hit a limit

  • New leads are declined once you hit your monthly lead allowance, and the response says so rather than failing silently. Upgrading raises the ceiling immediately.
  • If you run out of AI messages, leads are still captured and stored — you just stop getting automatic replies until the next month or an upgrade.

Questions worth asking

Including the ones where the answer is no.

What is Converana?
Software that answers your leads when you can't. It replies to a new enquiry straight away, asks the questions you'd ask, works out how serious and how urgent the job is, keeps following up if they go quiet, and tells you when someone is ready to book.
Who is it built for?
Home-service businesses — HVAC, plumbing, roofing, electrical, cleaning and similar trades — where the owner is on a job when the lead comes in and the first company to reply usually wins the work.
How does Converana receive my leads?
Five ways: an embeddable form for your website, a lead capture API for your own pages and tools, a CSV import for the list you already have, an inbound text if you connect your own Twilio number, and typing one in by hand. There's no one-click Facebook or Google Ads connector yet — leads from ad platforms come in through the API or a CSV export.
How does the AI talk to my leads?
By email and in a web conversation on your site, and by two-way SMS if you connect your own Twilio account. It does not make phone calls.
Will the AI invent prices or make promises for me?
No — and this is enforced in the instructions it follows on every message, not left to chance. If you haven't given it pricing, it says the price depends on the job and that someone will follow up. It won't commit to an appointment time you haven't confirmed, and if a customer asks whether they're talking to a person, it says it's an AI assistant for your business.
What happens when a conversation needs a human?
It stops trying to handle it. Emergencies, complaints, refunds, anger, legal threats or anyone simply asking for a person all get acknowledged, handed over, and flagged to you with a notification. You can take over any conversation yourself at any point.
Can I import a lead list I already have?
Yes. Upload a CSV, match your columns, and review what we found before anything is imported — duplicates against your existing leads are skipped automatically. Imported leads are stored only: Converana will not message them until you decide to.
Does Converana book appointments automatically?
No. It qualifies the lead and tells you when someone is ready — you confirm the time. We made that deliberate: a bot committing your calendar is how a business ends up double-booked two towns apart.
What happens when I reach my plan limit?
Two different things. Once you hit your monthly lead allowance, new leads are declined and the response says so rather than failing quietly. If you run out of AI messages, leads are still captured and saved — you just stop getting automatic replies until the next month or an upgrade. Upgrading takes effect immediately.
Can I cancel at any time?
Yes. Plans are monthly with no contract, and you can cancel or change plan from the billing page. If you move to a smaller plan, you keep the plan you paid for until the end of the billing period you've already paid for, then it switches over.
Do I need a credit card to start?
No. You can create your account, set up your business and connect a lead source without entering payment details. There's no time-limited trial counting down in the background — you pick a plan when you're ready to go live.
How is my customer information protected?
Every query is scoped to your business on the server, so one account can never read another's leads or conversations, and that isolation is enforced at the database level too. API keys are stored hashed, and traffic is encrypted in transit. Full detail is in our Privacy Policy.

Stop Letting Good Leads Go Cold.

Start responding to more leads and identify the opportunities that are ready to book.

No credit card required to create your account. There's no time-limited trial — choose a plan when you're ready to go live.